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Question:- What Is Trouble Shooting ?..

 

Answer:- Trouble shooting is a process of identifying a computer problem so that it can be fixed.

Just as every artist has their own style, every technician has their own way to troubleshoot. Some people use their instincts; others use advice from other people. I have condensed the most common troubleshooting tips a 9-step process. You try each step, in order. If that step doesn't narrow the problem down, you move on to the next step.

For troubleshoot your pc you will have to go through these 9 specified steps.

 

What is CCNA:-

The Cisco CCNA network associate certification validates the ability to install, configure, operate, and troubleshoot medium-size routed and switched networks, including implementation and verification of connections to remote sites in a WAN. This new curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs)


CCNA Content from Cisco.com